Privacy Policy

1. Information We Collect

When you use TalesGift, we collect the following information:

• Personal Information: Name, email address, phone number, and shipping address when you create an account or place an order.
• Child Information: Child's name, age range, and gender for book personalization purposes only.
• Photos: Photos you upload for book personalization are securely stored and used only for creating your personalized book.
• Payment Information: We use Razorpay for secure payment processing. We do not store your credit card or bank details.

2. How We Use Your Information

• To create and deliver your personalized books
• To process orders and payments
• To communicate order updates and shipping information
• To send promotional emails (only if you opt-in)
• To improve our products and services

3. Photo Privacy

We understand the sensitivity of children's photos:

• Photos are securely stored using encrypted cloud storage
• Photos are used exclusively for creating your personalized book
• We never share, sell, or use photos for any other purpose
• You can request deletion of your photos at any time

4. Data Security

We implement industry-standard security measures:

• HTTPS encryption for all data transmission
• Secure password hashing
• Regular security audits
• Limited employee access to personal data

5. Third-Party Services

We use the following third-party services:

• Razorpay: Secure payment processing
• ZeptoMail: Transactional email delivery
• Vercel: Website hosting and file storage

6. Your Rights

You have the right to:

• Access your personal data
• Request correction of inaccurate data
• Request deletion of your data
• Opt-out of marketing communications